what policies and procedures to perform with regards to undue delay of product purchased online?

Question by : what policies and procedures to perform with regards to undue delay of product purchased online?
Actions to be made by the online business in cases the product is an unavailable.

Best answer:

Answer by Books
Any business that can’t deliver a product in a prompt fashion should give the customer the option of waiting for the order to become available or of canceling the order and getting a full refund. A credit card should not be charged for a product until it ships.

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